Responsibilities: • Develop and manage client portfolios. • Sustain business growth and profitability by maximizing value. • Analyze customer data to improve customer experience. • Hold product demonstrations for customers. • Improve onboarding processes. • Evaluate and enhance customer support processes. • Nurture relationships with clients and stakeholders. • Provide insights on customer health and satisfaction. • Conduct and analyze customer surveys. • Manage customer success teams. Requirements: • Bachelor's degree in Business Administration or relevant field. • Proven experience in sales or customer service is a plus. • Exceptional ability to communicate and foster positive business relationships. • Understanding of customer behaviors and industry trends. • Extensive experience with CRM software and other customer success tools. • Strong leadership and team management skills. • Excellent problem-solving skills. • Ability to multitask and manage multiple projects simultaneously. • Exceptional negotiation and sales skills. Preferred Skills: • Strong empathy for customers and passion for revenue growth. • Detail-oriented and analytical. • Proactive attitude and willingness to get hands-on to solve problems. • Ability to work in a fast-paced and challenging environment. • Excellent organizational and time management skills. • Strong interpersonal skills with a focus on teamwork and patient handling. • Ability to influence through persuasive negotiation. • Excellent written and verbal communication skills. • Understanding of customer success metrics and KPIs. • Ability to quickly grasp and present complex ideas.,